Starter
For teams protecting public virtual addresses like support@ and contact@.
per month, billed annually
- 10 virtual inboxes/aliases
- Virtual addresses only
- 20,000 emails / month
- Default challenge (immune.mx domain, CAPTCHA)
Starter gates the virtual public addresses you publish. Business adds group and individual user mailboxes, so you can protect all incoming mail across the organization.
For teams protecting public virtual addresses like support@ and contact@.
per month, billed annually
Protect every inbound path: virtual addresses, shared group mailboxes, and individual users like john.doe@acme.com.
per month, billed annually
Custom limits, security review, and dedicated support for org-wide protection.
Contact us for pricing
How we meter
Challenge-response and quarantine gateways burn cost on inbound volume and inbox configuration, not on dashboard seats. Our plans follow that.
Inboxes / aliases
Starter is virtual addresses only (support@, contact@, and similar gateways). Business and Enterprise also protect group mailboxes and individual users such as john.doe@acme.com.
Coverage
Put Immune in front of virtual, group, and user addresses and every inbound path you choose is challenged the same way. One gateway model for the whole organization.
Messages & people
Received mail (delivered, quarantined, or rejected) counts toward the monthly allowance. Dashboard seats are unlimited.
FAQ
Any inbound email to an Immune inbox, including quarantine holds and mail from verified senders that passes straight through.
A virtual inbox is a gateway address such as support@ that Immune challenges and then redirects to a helpdesk or other destination. Starter includes these only. A group inbox covers a shared mailbox like admin@. A user inbox protects an individual mailbox such as john.doe@acme.com. Group and user inboxes are on Business and Enterprise, so you can cover all incoming mail across the org.
Yes, for every address you place behind Immune: virtual gateways, shared group mailboxes, and individual users. Mail to protected addresses is challenged the same way, wherever it would have landed next.
We'll notify workspace admins before you hit the cap. You can upgrade to Business or Enterprise. Mail keeps flowing while you decide.
No. Immune is built for teams. New workspaces get a 7-day free trial (card required). You are not charged until the trial ends.
Upgrade anytime. Downgrades take effect at the next billing cycle. Annual Starter or Business can switch to monthly at renewal.
Wherever you point each inbox: Intercom, Help Scout, Gmail, or any SMTP destination.
Start with a virtual public inbox. Upgrade when you need user mailboxes.